Whirlpool WFW9620HC Entrance-Load Washing Machine Evaluation


  • wash off too rapidly

  • intuitive app

Like most trendy Whirlpool washers, the WFW9620HC has an revolutionary method to bicycle choice. Specifically, as a substitute of selecting a cycle with the dial, you select one choice from an inventory of “what to scrub” and one from “learn how to wash” after which the machine creates a custom-made cycle based mostly on these two elements. We typically like this method: if you recognize what you are doing, it is no extra cumbersome than utilizing the dial and in the event you do not, it may truly be extra intuitive. .

in front of the Whirlpool WFW9620HC front-load washing machine;  We can see the top of the door with a built-in touchscreen along with the Whirlpool logo.

credit score: Reviewed / Kyle Hamilton

The onboard controls are literally positioned on the door itself. We didn’t discover them significantly responsive.

Whereas we actually favored the general aesthetic of the Whirlpool WFW9620HC and its accompanying app, for each side we deem considerable, we discovered ourselves working into minor inconvenience after minor inconvenience. Finest Characteristic: The common + fast cycle of 13 minutes that did a superb job at cleansing, particularly in that brief period of time. We additionally favored the drawer for including bulk detergent and cloth softener.

Sadly, there are additionally fairly a couple of drawbacks. In comparison with different washers, we discovered the Whirlpool WFW9620HC to wash barely lower than common and supply laundry after a cycle that’s usually considerably wetter than common. We thought the onboard controls had been a bit unresponsive and their placement on the door made them tough to entry. Whereas you should utilize the free smartphone app to enter your bicycle settings as a substitute, you need to first allow the distant management by way of a button on the door, and it’s a must to push that button every time. Most of those points are minor or not less than not vital sufficient to be disqualified. General, this is not a foul washer: It is common, however its worth is great.

About Whirlpool WFW9620HC Entrance-load Washing Machine

A shot inside the drum of a Whirlpool WFW9620HC front-load washing machine

credit score: Reviewed / Kyle Hamilton

The Whirlpool WFW9620HC has 5.0 cubic meters. Ft drum, which needs to be large enough for many households to do laundry.

Dimensions: 38.625″ x 27.0″ x 33.25″ (H x W x D)
means: 5.0 cu. foot
Finish: White, Chrome Shadow ($100 Further), Black Shadow ($150 Further)
cycle: Relying on the mixture of “what to scrub” and “learn how to wash” might be as much as 36 cycles
, what to scrub Choices: Common, Coloration, White, Towels, Delicate, Heavy gadgets
, learn how to wash Choices: Regular, Fast, Wrinkle Management, Heavy Obligation, Chilly Wash, Sanitize
Bicycle Choices: Steam, sanitize, and one thing referred to as fan recent (12 vents + spin cycle after wash)
Coupled dryer: Whirlpool WED9620HC
Whirlpool WFW9620HC Handbook

what we like

fast cycle is de facto quick

The Common + Fast cycle completed in 13 minutes, which means the Whirlpool WFW9620HC paired with the Maytag MHW6630HC for the quickest cycle. That is an extremely quick time, greater than twice the common accelerated cycle time of half-hour. The Common + Fast Cycle has a couple of downsides (that we’ll get to), however there isn’t any denying that it’s going to clear laundry extremely quick.

Drawer for bulk detergent simplifies the method

A shot of the detergent dispenser of the Whirlpool WFW9620HC front-load washing machine.

credit score: Reviewed / Kyle Hamilton

You may instruct the Whirlpool WFW9620HC to attract from these detergent and cloth softener reservoirs positioned in a drawer below the primary door.

The Whirlpool WFW9620HC has a small drawer below the door the place you may add bulk detergent and cloth softener. We favored this characteristic, as it may assist streamline the laundry course of, versus needing so as to add detergent for each new cycle that solely requires frequent refills.

The app is intuitive and straightforward to make use of

Screenshot of the Whirlpool WED9620HC's smartphone app.

credit score: Reviewed / Kyle Hamilton

The Whirlpool WED9620HC’s app is intuitive and straightforward to make use of – we would suggest it over the onboard controls.

The Whirlpool app by Way of life presents all of the performance of onboard controls plus some useful further performance. When you allow distant entry from the button on the entrance of the washer, you may enter your whole cycle settings by the app and it is simpler to make use of than the washer’s touchscreen. You may as well obtain notifications when your cycle is full.

Sadly, the app has a slight downside: It requires you to hit the distant management button on the dryer each time you need to use the app. When you open the door, you will want to re-enable distant entry. Whereas this is not an enormous deal and the buttons are simply accessible with out bending over, it nonetheless provides a hitch to the method.

what we do not like

considerably lackluster cleansing efficiency

Within the vein of “I am not mad, simply dissatisfied,” we would not say that the Whirlpool WFW9620HC’s cleansing efficiency was poor, however on most cycles we examined it did properly beneath the common washer. On all the pieces however the Delicates + Regular, which cleans about 2% higher than common, the Whirlpool WFW9620HC left behind about 5% extra stains than most washing machines we examined. Does this 5% distinction symbolize a major distinction in cleansing effectivity between the Whirlpool WFW9620HC and its competitors? No, nevertheless it’s a bit of disappointing.

This usually leaves the laundry soggy.

Whereas the Common + Regular and Common + Heavy Obligation cycles did a superb job of delivering a lot of the dry laundry, the Delicates + Regular and Common + Fast cycles resulted in laundry that was considerably extra watery than common. Whereas moist laundry is heavy and (generally) drippy, the primary draw back is that it takes quite a bit longer to dry—which is far much less power environment friendly than rinsing out the water.

It’s not mild on laundry

To check for put on and tear, we use mechanical motion strips, that are items of material with holes drilled in it. After going by the wash cycle, we are able to rely the variety of threads that had been pulled to measure how tough the washer is to the garments. On this case we discovered that each the Regular and Delicate cycles had been quite a bit much less mild with laundry than common.

On the Regular cycle, we counted about 50% extra threads than common (76 pulled threads versus a median of 51). The Delicates cycle resulted in additional than twice the common unfastened threads (68 vs 30). Generally, a point of above-average put on and tear injury can go as a result of the machine is definitely scrubbing the clothes and eradicating extra stains than common. Not so with the Whirlpool WFW9620HC, which, once more, had barely beneath common cleansing efficiency.

what are the house owners saying

Homeowners are typically constructive about their Whirlpool WFW9620HC, giving it a median of 4.2 stars throughout main retailers. Homeowners actually like its excessive capability, quiet operation and app. Homeowners who had been sad with their washer cited unclean laundry and cumbersome controls as their high two complaints.


Whirlpool presents a one-year restricted guarantee on the Whirlpool WED9620HC. This product is the baseline guarantee within the space. Different producers will generally have prolonged ensures for particular elements.

Must you purchase the Whirlpool WFW9620HC?

Perhaps not. Whereas the Whirlpool WFW9620HC definitely is not a foul washer, it has too many quirks and disadvantages to suggest us purchase it at its present worth. Even when it had impeccable efficiency, we nonetheless warning customers about its excessive value, as there are some nice washers on the market for below $1000. Cumbersome controls, subpar cleanup, and cycles that go away laundry soiled, torn, and moist, we would suggest trying elsewhere.

When you’re fascinated by a front-loader with glorious efficiency and a low worth, we would suggest our present top-rated washer, the Electrolux EFLS627UTT.

meet the testers

Mark Brzezinski

Mark Brzezinski

senior author


Mark Brzezinski is a senior author with over ten years of expertise reviewing shopper tech and residential home equipment.

See All Evaluations of Mark Brzezinski

Kyle Hamilton

Kyle Hamilton

product tester

Kyle Hamilton is a Reviewed product tester, specializing in residence home equipment and expertise.

See All Evaluations of Kyle Hamilton

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